The Company

Our client is a leading, privately owned alternative asset owner and operator with a strong presence across Asia. With a diversified portfolio spanning premium real estate, infrastructure, hospitality, and digital assets, the organisation is known for delivering high-quality developments aligned with global standards and innovation-led growth.

The Role

Reporting to the senior leadership team, this role will be responsible for leading integrated public relations and corporate communications across global and local markets. The position will play a critical role in shaping and protecting the organisation’s reputation, strengthening stakeholder trust, and supporting overall business and marketing objectives.

The role will work closely with cross-functional teams including brand, marketing, sales, CSR, and business leadership, while managing external PR agencies to deliver impactful and measurable outcomes.

Key Responsibilities

Corporate Communications Strategy

• Develop and execute a comprehensive PR and communications strategy aligned with business objectives
• Build and position the organisation’s narrative across innovation, sustainability, investments, and growth
• Drive executive positioning and thought leadership initiatives

Media Relations

• Build and maintain strong relationships with national, regional, and trade media
• Draft press releases, opinion articles, leadership interviews, and communication materials
• Manage media interactions, press conferences, and site visits

Executive & Leadership Visibility

• Create and drive platforms for senior leadership visibility including interviews, panels, and industry forums
• Support leadership messaging, media training, and communication readiness

Crisis & Issues Management

• Develop and implement crisis communication frameworks and protocols
• Monitor media sentiment and proactively manage reputational risks
• Act as a key point of contact for sensitive and high-impact media interactions

Campaign & Launch Communications

• Lead PR strategy for asset launches, key milestones, sustainability initiatives, and partnerships
• Collaborate with marketing and digital teams to deliver integrated campaigns

Measurement & Reporting

• Track media coverage, sentiment, and share of voice
• Deliver regular performance reports and insights to leadership

Candidate Profile

The successful candidate will bring 9–15 years of experience in Public Relations / Corporate Communications and demonstrate:

• Experience working with or representing premium brands within luxury hospitality or high-end real estate / asset management environments
• Strong exposure to organisations known for high service standards, brand positioning, and institutional credibility
• Established media network across business, financial, and industry publications
• Excellent writing, storytelling, and communication skills
• Proven ability to manage crisis communications and high-stakes situations
• Strong stakeholder management and executive presence
• Ability to operate effectively in fast-paced, high-growth environments

Salary & Benefits

Competitive salary commensurate with experience, along with performance-linked incentives and associated benefits.

Location & Working Pattern

Based in Mumbai, with a full-time office-based working model. Some travel may be required based on business needs.

How to Apply

For a confidential discussion, please contact the assigned consultant at MRG. Applications should include an updated CV (and covering letter if applicable).

The Company

Our client is a leading premium workspace provider, delivering world-class office environments across key metropolitan cities in India. With a strong focus on design, service excellence, and client experience, the organisation is redefining modern workplaces by integrating hospitality-led service standards into corporate environments.

The Role

Reporting to the Regional Hospitality Lead, the Guest Experience Lead will be responsible for delivering a seamless, high-touch experience for all clients and visitors, mirroring the standards of a luxury hospitality environment. This role will own the end-to-end guest journey, from arrival to departure, ensuring exceptional service, operational excellence, and consistent brand experience across locations.

The position will oversee front office operations, concierge services, and workplace hospitality, while leading on-ground teams to maintain premium service delivery.

Key Responsibilities

• Act as the primary point of contact for clients, visitors, and prospective customers, ensuring a warm and professional welcome
• Curate and manage the complete guest journey, including arrival experience, hosting, and engagement
• Oversee reception operations, meeting room coordination, and concierge-level services such as refreshments and guest handling
• Maintain and elevate visual, operational, and experiential standards across the office environment
• Collaborate with internal stakeholders to ensure adherence to hospitality protocols and service benchmarks
• Lead and manage front office, housekeeping, and barista teams to ensure consistent service excellence
• Handle high-profile clients with professionalism, discretion, and attention to detail

Candidate Profile

The successful candidate will come from a luxury hospitality background and demonstrate:

• Proven experience in guest relations, front office management, or premium hospitality services
• Strong leadership capability with experience managing cross-functional service teams
• Exceptional grooming, presence, and interpersonal skills
• Ability to manage high-pressure situations with composure and professionalism
• Strong communication and stakeholder management abilities
• A client-first mindset with a passion for delivering elevated service experiences

Salary & Benefits

Competitive salary commensurate with experience, along with performance-linked incentives and comprehensive benefits.

Location & Working Pattern

Positions available in Bangalore, Mumbai (BKC), and New Delhi. This is an on-site role requiring full-time presence, with potential inter-city coordination as needed.

How to Apply

For a confidential discussion, please contact the assigned consultant. Applications should include an updated CV.